Privacy Policy
Last updated: May 28, 2026
FileTransfer ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the FileTransfer mobile application (the "App").
By using FileTransfer, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide when using the App, including:
- Photos, videos, contacts, or files that you select for transfer
- Files uploaded for remote sharing links
- Passwords you set for protected download links
- Information you provide when contacting us by email
- Apple account information provided through Sign in with Apple, such as name or email address, depending on your Apple privacy settings
If you choose "Hide My Email" when using Sign in with Apple, we may receive a private relay email address instead of your real email address.
1.2 Information Collected Automatically
When you use the App, certain information may be collected automatically to support app functionality, stability, analytics, security, and service delivery, including:
- Device model
- Operating system version
- App version
- Language and region settings
- Device-level identifier generated or stored by the App
- Push notification token, if notification permission is enabled
- Usage and interaction events
- Crash, diagnostic, and performance information
- Network-related information such as IP address, where required for service delivery or security
1.3 File Transfer Information
FileTransfer provides local transfer and remote transfer features.
For local nearby transfer, files are transferred directly between nearby devices when you choose to send or receive files. These files are not uploaded to our cloud servers for local transfer.
For remote transfer, selected files may be uploaded to our server or cloud storage provider so that a secure sharing link can be created. Remote transfer information may include:
- File name
- File size
- File type
- Upload status
- Download count
- Link expiration time
- Password protection status
- Temporary download links
- Thumbnail or preview image, where applicable
Remote transfer files are stored only as needed to provide the sharing service and may be deleted after expiration, revocation, or according to our retention rules.
1.4 Subscription and Payment Information
If you purchase a subscription through FileTransfer, payment will be processed by Apple through the App Store.
The App currently offers the following subscription plans:
- Weekly Pro: US$4.99 per week, with a 3-day free trial where available.
- Monthly Pro: US$14.99 per month.
Subscription prices may vary by country, region, taxes, promotions, or App Store pricing rules. The actual price displayed in the App Store at the time of purchase will apply.
Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period.
Your account will be charged for renewal within 24 hours prior to the end of the current period.
You can manage or cancel your subscription at any time in your iOS device settings: Settings > Apple ID > Subscriptions.
We do not collect or store your full payment card details. Payments are processed by Apple, and we may receive limited subscription-related information necessary to validate and manage your membership status, such as product identifiers, transaction status, subscription expiration time, and receipt-related metadata.
1.5 Push Notifications
If you allow push notifications, we may collect and process your push token, device identifier, app version, operating system version, language, region, and notification authorization status.
We use this information to register your device, deliver notifications, maintain notification delivery, prevent abuse, and troubleshoot service issues.
2. How We Use Information
We may use collected information to:
- Provide local nearby file transfer
- Provide remote file upload, sharing links, QR code sharing, and download features
- Verify passwords for protected links
- Manage link expiration, download limits, and revoked links
- Verify purchases and subscription status
- Provide free usage limits and membership features
- Support Apple login and account-related features
- Send push notifications if authorized
- Improve app stability, reliability, and performance
- Analyze app usage and feature effectiveness
- Respond to support requests
- Protect the security and integrity of the App and services
3. Permissions We Request
FileTransfer may request the following permissions:
3.1 Photos and Videos
We may request access to your photo library so you can select photos or videos for transfer, upload, or sharing.
3.2 Files
We may request access to files you select through the system file picker. We only access files that you explicitly choose.
3.3 Contacts
We may request access to contacts if you choose to transfer contact information.
3.4 Local Network and Nearby Connectivity
We may request local network or nearby connectivity permissions to discover and connect with nearby devices for local transfer.
3.5 Notifications
We may request notification permission to send app-related notifications.
3.6 App Tracking Transparency
If certain analytics or advertising-related features require tracking permission, the App will request permission through Apple's App Tracking Transparency prompt before using applicable tracking-related functionality.
You can manage permissions at any time in your device settings.
4. Local Storage and Cached Files
FileTransfer may store certain data locally on your device, including:
- App preferences
- Login status
- Membership status cache
- Device identifier
- Temporary transfer files
- Downloaded files
- Link management cache
- Thumbnail cache
- Security or vault settings
Some data is stored only on your device and may be deleted by uninstalling the App or clearing app data where supported.
5. Remote Storage and Shared Links
When you create a remote transfer link, selected files may be uploaded to our servers or cloud storage provider and made available through a generated link.
You are responsible for ensuring that you have the legal right to upload and share the files you select.
Remote links may include optional password protection, expiration time, and download limits. However, no method of transmission or storage is completely secure, and you should avoid sharing highly sensitive information unless you understand the risks.
6. Third-Party Services and SDKs
FileTransfer may use third-party services and SDKs, including but not limited to:
- Apple App Store and StoreKit for subscriptions and purchases
- Sign in with Apple for account login
- Apple Push Notification service for notifications
- Apple system services such as Photos, Contacts, Files, Safari, and system sharing
- Cloud storage or CDN providers for remote file transfer
- Meta / Facebook SDK for analytics and app event support, where applicable
These third parties may process information according to their own privacy policies.
You can review related privacy policies here:
7. Analytics and App Events
We may collect app interaction events to understand app performance, feature usage, purchase flow effectiveness, transfer success or failure, and service reliability.
These events may include actions such as opening onboarding, clicking purchase buttons, creating remote links, copying or sharing links, receiving files, or completing transfers.
We use this information to improve FileTransfer and troubleshoot issues. We do not use these events to read the contents of your files.
8. Data Sharing
We do not sell your personal information.
We may share limited information only in the following circumstances:
- With service providers that support app functionality, cloud storage, analytics, push notifications, purchase validation, or security
- With Apple in connection with subscriptions, payments, login, or system services
- When required by law, regulation, legal process, or governmental request
- To protect our rights, users, services, or the security of FileTransfer
9. Data Retention
We retain information only for as long as reasonably necessary to provide app functionality, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and maintain service security.
Remote transfer files may be deleted after expiration, revocation, download limit completion, or according to our operational retention rules.
10. Children's Privacy
FileTransfer is not intended for children under the age required by applicable law to use online services without parental consent.
If you are a minor, you should use FileTransfer only with the consent and guidance of your parent or legal guardian.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.
11. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to certain information
- Request correction of inaccurate information
- Request deletion of information, where applicable
- Withdraw permissions through your device settings
- Manage or cancel subscriptions through your Apple ID settings
- Disable push notifications through your device settings
Because some data is stored locally on your device, you may also delete certain data by removing app content or uninstalling the App.
12. Security
We use reasonable technical and organizational measures to help protect information processed by FileTransfer. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above.
Your continued use of FileTransfer after changes become effective means you accept the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: asterlabssite@outlook.com